Shipping methods
Touch the speed of purchase
On normal days, the order will be shipped according to the following procedures. In special circumstances such as festivals or busy and crowded days such as March, depending on the method and place of receiving the order, the shipping time is different and it is possible that it will not be done according to the following procedures.
Electro Sanat Tehran has provided you with a different shopping experience with fast shipping and on-site payment. At present, the Tehran express delivery plan has been activated.
Tehran:
Orders will be delivered in Tehran according to the time frame chosen by the customers when placing the order. It is also possible to deliver the order on all days of the week.
Karaj:
Orders will be delivered in Karaj according to the time frame that will be coordinated with customers by Electro Sanat Tehran, which will be the same day or the next day depending on the time of order registration.
Other cities:
It is possible to deliver orders that are registered by 12 noon on working days from Saturday to Wednesday, 3-5 days later. Orders placed after 12pm or on Thursdays, Fridays and public holidays will be processed on the next working day.
Tips:
– In relation to the express delivery service of Electro Sanat Tehran online store, even though the order distribution agents used to deliver a large number of orders to the front door of the unit in order to facilitate the purchase process and accompany customers more, from now on, the order delivery place will be at the main door. The building (leading to the street) will change. The reason for making this decision is related to receiving numerous complaints from building managers, some existing restrictions and avoiding the things that entering buildings can cause. Among these cases, we can refer to the rules of personal and private boundaries, common spaces of apartments and entering some residential complexes, commercial, cultural or government places.
– The cost of sending to cities is based on the postal tariff.
– If the amount of the order has been paid in advance, the profile owner or another person whose name, address and phone number the profile owner has entered to receive the order, must bring a valid identification card such as a national card when receiving the goods.
– It is necessary to control the number of items in the order with the invoice in the presence of order delivery colleagues.
– In order to quickly and easily deal with customers’ requests regarding damage or physical defects of the goods, it is strongly recommended to check the physical health and appearance of the received goods in the presence of the order delivery colleagues, and in case of any problems or defects, refrain from receiving them. It is obvious that receiving the product by the customer will mean confirming its physical health.
– Orders sent by freight must be settled by card-to-card payment or online payment before shipping.
– It is not possible to deliver orders in public places such as cafes, internet cafes, restaurants, hotels, etc., and the delivery address must be accurate and reliable.
Pishtaz post is intended for orders outside Tehran. After the order is processed and delivered to the post office, the approximate delivery time of the sent order is between 24 and 72 working hours depending on the geographic area and the order destination.
If you are waiting to receive your order through the postal service, you can track the shipment through the post company’s website at the following address:
http://itemtracking.post.ir
– Sending the order is subject to a fee (the shipping fee is included in the invoice and receiving any additional amount during the delivery of the goods is considered a violation. If you see such cases, please inform Electro Sanat Tehran Company by email info@electrosanattehran.com) give
If you need more information about books and shipping costs, refer to the shipping method section on this page.