Privacy

While respecting the privacy of users, Electro Sanat Tehran Group requests information from users to purchase, register comments or use some features of the website in order to provide safe and reliable services to users. In order to process and send the order, information such as address, phone number and email is required, and since all the activities of Tehran Electrosanat are legal and based on e-commerce laws, and during the purchase process, an official invoice and, at the request of legal customers, a value-added certificate is issued, hence it is necessary to enter information such as name and national code for natural persons or economic code and national ID for corporate purchases.

Also, the email address and phone numbers that the customer registers in his profile are the only official and approved email addresses and phone numbers of the customer, and all correspondence and responses are made through them, therefore, the inclusion of the address, email, and mobile and landline numbers by the customer constitutes Their authenticity is subject to confirmation, and if these items are not entered correctly or completely, Tehran Telectro Sanat can request additional and more information from the customer to ensure the accuracy and certainty of the order registration.

Customers can enter the name, address and phone number of another person to pick up the order, and Electro Sanat Tehran will only use this information to send the same order.
Also, Electro Sanat Tehran may use some information to communicate with customers, optimize website content and marketing research, and send email or SMS to website members to inform them of events and news, special services and promotions. If users do not want to receive such emails and SMS, they can cancel the subscription to receive the Electro Sanat Tehran newsletter in their profile.

Electro Sanat Tehran may edit the reviews and comments sent by users in line with the rules of the website. Also, if the comment or message sent by the user is subject to examples of criminal content, Electro Sanat Tehran can use the registered information for legal follow-up.

It is the responsibility of the users to keep the password safe and to prevent any possible misuse, the users must not disclose it to anyone else. Electro Sanat Tehran considers the personal identity of users confidential and does not transfer their personal information to any other person or organization, unless it is forced to provide it to the competent authorities by a legal order.

Like other websites, Electro Sanat Tehran uses IP collection and cookies, but the protocol, server and security layers of Electro Sanat Tehran and proper data management methods protect users’ information and prevent illegal access.

If you don’t want to receive emails and newsletters from Electro Sanat Tehran, you can click on the un subscribe word at the bottom of the email page.

Electro Sanat Tehran uses all its power to protect and maintain the information and privacy of users and hopes to provide a safe, comfortable and pleasant shopping experience for all users.

If you have any questions, please contact the contact information below.

Contact phone and fax:

09124717364 (answer during office hours)

021-55508924 (answer during office hours)

Head Office and Customer Affairs Center:

Tehran Province –

No. 1154, Azadegan Highway, Ahan Mekan Bazar, Azadegan Highway, Tehran City, Central Phase 5

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