Best price guarantee
What is the best price guarantee?
We guarantee that the products offered in Ba Kala with original guarantee are of the highest quality and the cheapest price compared to other physical and online stores across the country. If after buying from Ba Kala, you find that a store offers the same product with the same conditions and a lower price, you can send a request to use the “best price guarantee” and, if approved, receive the full price difference from us. . What are the conditions?
In order to submit a request for the best price guarantee, the following conditions must be met: 1. The same model: the products must be identical in terms of technical characteristics, color, facilities and capabilities. 2. Original goods: Since all the goods in the store are original goods, the request for non-original goods will be rejected. 3. Original and identical warranty: the compared goods must have the original and identical warranty and after-sales service, because the type and quality of different warranty services also affect their prices. 4. Due to the formality of the invoices with the goods, the physical or online store invoice to be compared must also be official and have an economic code and 9% value added tax. 5. Original accessories in factory packaging: with the product, all the accessories and parts provided by the manufacturer are delivered to the customer without any changes or deficiencies. Therefore, the products offered in other stores will be able to be compared if they have original and quality accessories and parts. 6. The same conditions for products that have a production or expiration date include the use-by date. 7. Authorized stores and websites: The price comparison reference must be the authorized store and website with the electronic trust symbol from the Ministry of Mining Industry and Trade. 8. The product must be available for sale: the product must be available and available for purchase at the time of submitting the request for the product in the desired site or store. 9. Since the purpose of this plan is to ensure the customer buys at the best price, if a discount has been applied to the price of the product due to buying from sales festivals or using a voucher, the comparison criterion is the final and finished price that the customer pays 10. Due to the necessity of the comparison conditions to be the same, if the inclusion of things such as transportation costs or value added tax changes the initial price declared by the seller or the online store being compared, the criterion for comparing the price with the product is the final payment amount. will be done by the buyer. How to send a request?
Send the following documents along with your order code to the email address bestprice@test.com: 1. Pre-invoice of the store in the form of a photo or scanned file; The proforma invoice must: – include the name of the store, contact information, the address and seal of the store, the name of the buyer, the date and validity period of the proforma invoice, product information and the related warranty name. – Up to 24 hours after the email is sent by the customer, the product is available and can be purchased in that store. – Only for the same product individually. 2. In online stores, it is enough to send the address of the online store and the direct link of the compared product page to the mentioned email address. Obviously, if links are given to reference price comparison websites, the email sent will not be reviewed. When to apply?
The customer’s request must be sent no later than 48 hours after the order is invoiced. The review of the application will be done within 3 working days. After sending the inquiry and if the lower price is confirmed, we will deposit the extra amount paid to the person’s account. Rules
In case of violation or attempt to abuse this plan, the right to reject the request for the goods is reserved. With goods, at any time, at its discretion, it can change the terms of the best price guarantee or stop offering it.
